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Welcome New Members   1) Account Setup & Personalized Settings

How it Works: Use the video to setup your account & if needed, continue with personalized support from a CounselMore Mentor

🛠️   Setup & Configure CounselMore Portal

⚙️   1. The videos below will walk you through step-by-step account set up.

⚙️   2. Pause the video, to make changes in your own account.

⚙️   3. Keep a list of questions.

⚙️   4. Meet with a Mentor Account Set up session

Email support@counselmore.com with any questions, anytime.

↩️   Need to Meet with a sales representative?  Check out our Demos Page.

The Free Trial will allow you to proceed with Account Setup below. Only paid members can connect Google Drive.


Quick Links:

How to add a student article

Next Training Article
 
The video below contains information on:
Email Preferences, Global Account Settings and other Account set up information
Screenshot 2025-10-28 at 3.35.08 PM   Top Right Hand Corner > Select Settings from Account button
Screenshot 2025-10-28 at 3.29.07 PM
 
 
 
Account > Settings > My Account Setup
 

 

 

Google Drive Prep

In the same browser window, open a new tab and navigate to the Google Drive account you wish to connect to CounselMore. Play and pause the video below to make changes in your own account.

Screenshot 2025-10-28 at 3.34.20 PM

 

 

You will be asked to create Folders in your Google Drive. These Folders will be where Student Records are stored on your Google Drive. you will no longer make folders for students on your drive > those will be auto-generated after connection.

 

CREATE STORAGE FOLDERS IN GOOGLE DRIVE

 

CONNECT GOOGLE DRIVE TO COUNSELMORE


COUNSELOR PROFILE

Screenshot 2025-10-28 at 5.32.03 PMScreenshot 2025-10-28 at 5.34.52 PM

COLLEGE TOUR JOURNAL & MOBILE APP 

The CounselMore Mobile App lets both counselors and students capture insights on the go. During campus tours or school visits, counselors can record notes, upload photos, and tag impressions directly to each college profile — while students can save their own campus reflections in the Student Research Notes column.

All entries sync automatically to the Counselor and Student College List, keeping every observation organized, searchable, and ready to reference when building college lists or shaping applications. More info


Screenshot 2025-10-28 at 3.37.54 PMUNDERGRADUATE COLLEGE DATA MENU

Undergraduate Data is included in all accounts by default. Other Database collections for Graduate Programs, K-12 Private/Public, Boarding Schools and/or per program data can be added to any account - inquire with support@counselmore.com

DEFAULT DATA COLUMNS HAVE ALREADY BEEN SELECTED IN YOUR ACCOUNT BY FACTORY INSTALL.

The following instructions are for the purpose of making your own selections. However, you may choose to remain with the factory settings until you come to know what data is your favorite and make those your default.

Review these article for more information regarding CounselMore data:

Most Often Selected Data Columns

Data Resources "Get-to-know your data"

Is the Data Reliable

Can Students Search for Schools-You Choose

 

 

 

Routine Assignments & Meeting Notes

This section is covered in depth in training #5. See below for an overview 
 

Texting Setup

 

Broadcasting


Broadcasting is a great way to mass communicate with your clients. There is no setup here. You'll come back to this page whenever you need to send or schedule a broadcast. Click this link for more general information on broadcasting.

Accounting Setup

This section is optional, only if you will be invoicing from CounselMore. It will be covered in Training #7. If you have specific questions about it or are not sure if you'll end up invoicing from CM, please contact support from your counselor portal and we'll help you figure it out. 

 
Reporting  
Log Books

Scheduling

CounselMore is integrated with Calendly and Acuity.
This section is covered in depth in training #6. See below for an overview

Toolbox

The toolbox offers a plethora of resources. This is where you can find free and paid resources. All the content you need to succeed on day one! There's a lot of particular information on this section. See this article to read about it more in depth. 
 

Webmaster

This section provides valuable information on improving your brand and SEO. Read through this article for some key points.