Active vs Prospect vs Archived student record status

What status should you set your students? It depends on what they need!

We understand the importance of affordability and strive to keep our pricing fair and competitive, giving you the best possible return on your investment. At the same time, we want to ensure that every feature and service we provide continues to meet your needs and enhances your experience.

Can I Invite Non-Active Students to the Portal?

Access to services, resources, and shared technology tools is only available for students in Active status. Active status is a paid record status that unlocks full functionality and tools within CounselMore. Here’s an overview of the different student statuses:

  • Active Status:

    • Fully paid status.
    • Grants access to all tools, features, and services.
  • Prospective Status:

    • Used for record collection and intake of information.
    • Unlimited Prospective records are allowed at all plan levels.
    • This status is not charged.
  • Archive Status:

    • Viewable records that can be reactivated as Active or Prospective to edit.
    • Archived records remain accessible for reference.

If you need further clarification, feel free to get in touch or schedule a meeting with one of our specialists!

get in touch or meet with our specialists.

 

Active

Prospect

Archived

Bio Banners

Full Access

Full access - information collection

Most banners view only

can check assessment banners

Can add college in A/D

Invite

Yes

No invite.

If moved from Active to Prospective, S loses access if previously invited.

No invite. S loses access if already invited.

Has Google Drive folder

Yes

Yes - information collection

Yes - information collection

Share Google Drive folder

Yes

No auto invite

No auto functions

Assignments - add meeting notes

Yes

Yes, Counselor can add meeting notes but icons to share to student and parent are disabled

Menu Button is disabled, old meeting notes can still be seen.

Assignments - add New assignment

Yes

Yes, Counselor can add a new assignment but icons to share to student and parent are disabled

Button is disabled, old assignment can still be seen in it.

Assignments - add routine assignment (R/A)

Yes

Yes, able to share it to student/parent after creating new RA

Button is disabled, old RA’s can still be seen in it.

Assignments - email assignment summary (ensure email is set)

Yes

Yes, email assignment summary sent to student

Button is disabled

Assignments - print assignment summary

Yes

Yes

Button is disabled

Assignments - autosend

Yes

Yes

Button is disabled

C List - Search

Yes

Button is disabled

Button is disabled

C List - Add college by name

Yes

Yes

Button is disabled

C List - College data menu

Yes

Button is disabled

Button is disabled

C List - Data correction

Yes

Button is disabled

Button is disabled

C List Download Excel

Yes

Button is disabled

Button is disabled

S List - Search

Yes

Button is disabled

Button is disabled

S List - Add college by name

Yes

Button is disabled

Button is disabled

S List - CDM

Yes

Button is disabled

Button is disabled

S List - Data correction

Yes

Button is disabled

Button is disabled

S List - Summary report

Yes

Button is disabled

Button is disabled

S List - Export

Yes

Button is disabled

Button is disabled

App - Search

Yes

Button is disabled

Button is disabled

App - College Data menu

Yes

Button is disabled

Button is disabled

App - Data correction

Yes

Button is disabled

Button is disabled

App - Export

Yes

Button is disabled

Button is disabled

App - Can you edit the blue columns to the far right?

Yes

Button is disabled

Button is disabled

Files - open student folder

Yes

Files Tab is disabled

Files Tab is disabled

Files - Create new doc

Yes

Files Tab is disabled

Files Tab is disabled

Files - Upload file

Yes

Files Tab is disabled

Files Tab is disabled

Files - Import from google

Yes

Files Tab is disabled

Files Tab is disabled

Files - Apply master

Yes

Files Tab is disabled

Files Tab is disabled

Files - List to existing folder

Yes

Files Tab is disabled

Files Tab is disabled

Files - Delete exising docs?

Yes

Files Tab is disabled

Files Tab is disabled

Accounting - Add line item

Yes

Button is disabled

Button is disabled

Accounting - record payment

Yes

Button is disabled

Button is disabled

Accounting - preview / send invoice

Yes

Button is disabled

Button is disabled

Accounting - invoice autosend

Yes

Button is disabled

Button is disabled

Accounting - stopwatch, adds time to Accounting tab?

 

 

 

Messaging - send email

Yes

Yes

Yes

Messaging - send text

Yes

Button is disabled

Button is disabled

Messaging - send chat

Yes

Button is disabled

Button is disabled

Reporting - Shows up in accepted declined report?

Yes

Yes

Yes

Here are some related articles for you to review:

Student Profile - Update Student Status, Inactive/Archive/Prospective

The above capabilities list may be incomplete. Ask a specific question at support@counselmore.com