--- title: "Troubleshoot - Google drive, Error \"flagged inappropriate\"" description: Troubleshooting - Google drive, Error "flagged inappropriate" --- [Skip to content](https://helpdesk.counselmore.com/troubleshooting-google-drive-error-flagged-inappropriate#main-content) English Show submenu for translations [![CounselMore College Planning Software Knowledge Base](https://helpdesk.counselmore.com/hs-fs/hubfs/logos/CMLogo_CCS_wide_trans-w2000-1.gif?width=1116&height=125&name=CMLogo_CCS_wide_trans-w2000-1.gif)](https://helpdesk.counselmore.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations Select below, or search by topic - There are no suggestions because the search field is empty. 1. [Knowledge Base : CounselMore Support](https://helpdesk.counselmore.com/?hsLang=en) 2. [MEMBER BENEFITS](https://helpdesk.counselmore.com/member-benefits?hsLang=en) 3. [Customer Service Support](https://helpdesk.counselmore.com/member-benefits?hsLang=en#customer-service-support) # Troubleshoot - Google drive, Error "flagged inappropriate" ## Troubleshooting - Google drive, Error "flagged inappropriate" **This is a known Google issue. It is not a CounselMore issue.** **Our team works directly with Google to resolve this issue.** **Because it is outside of CounselMore, we need you to participate in the solution by following the steps below.** ### **See the second half of this article for details on this issue and how to report it to Google Directly** There is a running forum post for this issue **[located here](https://helpdesk.counselmore.com/counselmore-collaboration-lab?hsLang=en)** ### **While Google looks into this, we have a workaround for you:**   1\) Navigate back to this student's Files Tab 2\) Click the Menu button 3\) Then Click Open Student Folder   ![studentfolder](https://helpdesk.counselmore.com/hs-fs/hubfs/studentfolder.png?width=670&height=292&name=studentfolder.png)   This will take you to Google Drive. Find the share button and enter the students email to share manually.  **This is a known issue with Google. This is not a CounselMore issue.** **Although, when you report it to our support desk we take action to contact Google. You must also do the same.** **The current course of action is to submit feedback directly to Google. ** **The more submissions, the faster Google will resolve this issue.** 1. **Navigate** to the [Google Drive](https://drive.google.com/) dashboard 2. Click the question mark symbol in the top right and select "**Send feedback to Google**" from the drop-down menu. ![](https://helpdesk.counselmore.com/hubfs/Knowledge%20Base%20Import/L2bLY8jS_QOSAQKNiNNOqsGJhB3eSrFUOw.png) 3. Type a description of the issue in the text box. An example is below:     "benign education-related documents cannot be shared within the organization because they are flagged as inappropriate" 4. It is highly recommended that you include a screenshot of the error message received when trying to share documents. 5. 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