--- title: For Students and Parents - CounselMore Mobile App description: For Parents & Students - CounselMore Mobile App The average student today is tied to their phone. Everybody expects everything to be quick, safe, instantly available from a mobile device, and loaded with great, mobile-friendly content. --- [Skip to content](https://helpdesk.counselmore.com/for-parents-students-counselmore-mobile-app#main-content) English Show submenu for translations [![CounselMore College Planning Software Knowledge Base](https://helpdesk.counselmore.com/hs-fs/hubfs/logos/CMLogo_CCS_wide_trans-w2000-1.gif?width=1116&height=125&name=CMLogo_CCS_wide_trans-w2000-1.gif)](https://helpdesk.counselmore.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations Select below, or search by topic - There are no suggestions because the search field is empty. 1. [Knowledge Base : CounselMore Support](https://helpdesk.counselmore.com/?hsLang=en) 2. [ACCOUNT SET UP](https://helpdesk.counselmore.com/account-set-up?hsLang=en) 3. [New Account - PARENT & STUDENT USERS](https://helpdesk.counselmore.com/account-set-up?hsLang=en#new-account-parent-student-users) # For Students and Parents - CounselMore Mobile App ## Students today are often on the go, and having quick access to their notifications and college-planning progress is essential. CounselMore makes this easy by offering a mobile app. ### ![MomHuggingSon-w1200](https://helpdesk.counselmore.com/hs-fs/hubfs/IStock%20Purchased/MomHuggingSon-w1200.jpg?width=670&height=257&name=MomHuggingSon-w1200.jpg) Everybody expects everything to be quick, secure, instantly available from a mobile device, and loaded with great content. We totally get it. CounselMore is designed to operate identically across all platforms. This is why the Counselor, Student and Parent portals all look alike. This is for the ease of use and maintaining a platform where dynamic collaboration can happen most effectively.   --- ### *To get started with your CounselMore Student App* ### ***[Download the CounselMore App Now](https://apps.apple.com/us/app/counselmore/id6748926364)****[(](https://apps.apple.com/us/app/counselmore/id6748926364)[l](https://apps.apple.com/us/app/counselmore/id6748926364)[atest](https://apps.apple.com/us/app/counselmore/id6748926364)[app vers](https://apps.apple.com/us/app/counselmore/id6748926364)[ion 3.0.0](https://apps.apple.com/us/app/counselmore/id6748926364)****[)](https://apps.apple.com/us/app/counselmore/id6748926364)**.* ### *Or open the Apple App Store, search for **“CounselMore”** and tap **Download**.* ### *Once the app is installed, you can access your student portal directly through mobile app.*   Before accessing the CounselMore Mobile App, students and parents **must first register and log in through the web portal**. Once a counselor sends an invite to the student or parent portal: 1. Open the email invite from your counselor. 2. Click the registration link to create your account via the web. 3. Complete the registration process and log in at least once through the web portal. 4. After successful web login, download and log in to the CounselMore Mobile App. ⚠️ **Important:** Skipping the web registration step may prevent you from logging into the mobile app correctly. ---   ### Short video walkthrough of our iOS App.   *(Coming soon to Android.)* --- #### **A Streamlined Student Mobile Dashboard** ![CMapp](https://helpdesk.counselmore.com/hs-fs/hubfs/CMapp.jpg?width=339&height=444&name=CMapp.jpg) #### Once logged in, you’ll see four main tabs at the bottom of your screen: ![apptabs](https://helpdesk.counselmore.com/hs-fs/hubfs/apptabs.webp?width=429&height=114&name=apptabs.webp) 1. ##### **Home** 2. ##### **Assignments** 3. ##### **Colleges** 4. ##### **Messages** ##### Each tab is designed to help you stay organized and informed with real-time updates. --- #### **Home Tab: Your Notification Center** ##### The Home page provides a quick overview of **all your latest notifications**, including: - ##### **Assignment updates** - ##### **College list changes** (what’s been added or removed) - ##### **Messages**—emails, chat, and group chat activity #### Tap any notification and you’ll be taken directly to the correct tab where the update occurred. #### Each tab also displays a **badge count (1–9+)** showing how many new notifications you have. ![hometab](https://helpdesk.counselmore.com/hs-fs/hubfs/hometab.jpg?width=251&height=519&name=hometab.jpg)   --- #### **Assignments Tab: Track To-Dos & Completed Tasks** The Assignments tab keeps your workload organized with two sections: - ##### **To-Do Assignments** - ##### **Completed Assignments**             **![Ass-to-do](https://helpdesk.counselmore.com/hs-fs/hubfs/Ass-to-do.webp?width=220&height=459&name=Ass-to-do.webp)                  ![ass-completed](https://helpdesk.counselmore.com/hs-fs/hubfs/ass-completed.webp?width=218&height=459&name=ass-completed.webp)** ![ass-urgent](https://helpdesk.counselmore.com/hs-fs/hubfs/ass-urgent.webp?width=216&height=97&name=ass-urgent.webp) #### Each section shows the **total number** of tasks, and urgent assignments are clearly marked with an **urgent badge**. #### When you expand an assignment, you’ll see: ![expanded-assignment](https://helpdesk.counselmore.com/hs-fs/hubfs/expanded-assignment.webp?width=235&height=487&name=expanded-assignment.webp) - ##### Task description - ##### External links (if provided) - ##### A **Comments** button to view or add comments - ##### An **Add to Calendar** option ##### *ℹ️ Once marked complete, tasks move instantly into the **Completed** section.*         --- #### **Colleges Tab: Your Full College List & App Tracker List** This tab includes: - ##### **App Tracker** showing your favorited colleges ![app-tracker](https://helpdesk.counselmore.com/hs-fs/hubfs/app-tracker.webp?width=219&height=451&name=app-tracker.webp) - ##### **College List** with all colleges added to your list ![collegelist](https://helpdesk.counselmore.com/hs-fs/hubfs/collegelist.webp?width=219&height=452&name=collegelist.webp) To remove a college from your list, click the red minus icon in the college list tab. ![remove-college](https://helpdesk.counselmore.com/hs-fs/hubfs/remove-college.webp?width=276&height=125&name=remove-college.webp) #### Tapping a college opens its full profile, including: ![college-profile](https://helpdesk.counselmore.com/hs-fs/hubfs/college-profile.webp?width=219&height=456&name=college-profile.webp) - Research notes - Admission statistics - Test score ranges - Costs and financial data   ### *ℹ️ Any Research Notes you type/dictate **auto-save**.* *![Image\_20260212\_183024.png](https://chat.google.com/u/0/api/get_attachment_url?url_type=FIFE_URL&content_type=image%2Fpng&attachment_token=AOo0EEW9an4XEH6uCp9i2EtdyDEf385i7R954immCwZdBA9EIUOp0TF%2BZpyBduAW2tbZFwrV3i79IXDsDshIDhaa3KPEMKUB0FfJFBcYfPQ1Mmyr%2FaIVsTnZ8j1pC3u1A1%2Fzx3y60d10HSHMPqgd6oAuUw48jNPzvG4hw2%2FuX%2BsMCQWZO4vxxeJlrjS%2FjzvOrULd9iwPs7q0yQJ%2BovVbY4lzP49wldawIbFd4zMAj395OtlICpaikHKKsFbygfLmwKcmzUsFYF4s4pph92KO1YKwHllWT9M54i6KGmHlI5%2BZhzcd7b7yGnNRfJD4aO4U9doXJApEa7haU%2FdCFOkCjLb43mgCFa3SLUIN0TQluKOr0V9BK5vc4L76rswKisAxJw6pRKBZ7viE%2F%2B7svxGQmr9ADKSyEU%2Be9%2FI7duoIdS70F1N3LzuvQwlfScR3PEvm0fV9pFqQaRUxBrq7ZvWieeTsctacVo3fnlMsuwQJGWcTokix%2BapH2CGLHY6RlOGNY1Fx0JRUUrdp3IYnenoaa0NvpATlTLMmS6%2BuiYlKFz1KlO%2Fr4ZekfENzkDwLKkLHnEzidb96IkIrXBegIH10zJH3neY%3D&allow_caching=true&sz=w512)* You can easily **add a college** by typing its name into the search bar—just start typing, and matching colleges will appear for you to select. ![add-college](https://helpdesk.counselmore.com/hs-fs/hubfs/add-college.webp?width=362&height=143&name=add-college.webp) Whether you or your counselor make a change, the update appears instantly in your app. You can track up to **50 total colleges**, and you’ll get an orange alert if you try to add a college that’s already on your list. ![max-college-limit](https://helpdesk.counselmore.com/hs-fs/hubfs/max-college-limit.webp?width=422&height=71&name=max-college-limit.webp) ![duplicate-college](https://helpdesk.counselmore.com/hs-fs/hubfs/duplicate-college.webp?width=412&height=65&name=duplicate-college.webp) --- #### **Messages Tab: Stay Connected With Your Counselor** The Messages tab brings your **email, chat, and group chat** into one convenient place. You can quickly scroll through your message history, see timestamps, and get new messages instantly—just like the web portal. ![Image\_20260212\_183638.png](https://chat.google.com/u/0/api/get_attachment_url?url_type=FIFE_URL&content_type=image%2Fpng&attachment_token=AOo0EEXNY%2FScPfSz%2B7IPrxJvSBdVmQ5tIvYTgaBGQH%2FmE2IEmd8Oihwl3%2Fiu%2BVq5%2BLaQGH0kgyebvIitFcfPYjKm6iAEGmY0Cx1HsFGIEMPV1WjBaXhrKnjmr0nOi0MAMnh4rt%2FoD7ZGnjWWxKOR1QpafBUVbuG4T1S0RHbJagDYgfEvQDGy%2F%2F7szrQmxjbjafXRWg0xntSyOzp0KfUXwH%2FJ1GF0cTRQw6kjsMixLWf2XI2pcAhav5QfsBedQ4Bor6SA7s%2F6VmQXVSTYcHQcj5UPdmLZoSadtI7i2R9%2FQq3aVZpBgcG1tqQ2G4o0NOL5JL%2FOaaWkBzkqT5VjECVdkuzCROcPsFA%2Fn%2F9yLWSdHVwZmMOledLNBnaOhhsoX0z1wI0xrWTotYb23Uv2ObFUBnKw9pmcarObV8c6khsgvmybSByiZW8%2FVJqfy%2F%2F4qxkrTc9gvZDzi0V5kUP1%2BjiAUSYBLhkS73d%2Br6f3J%2Fp2VwWB2r9nmoEQW9sjlQhtesi4clHOLYWVdHAxpI4j%2BC6w9OwnAFrlthFHvAgsWIg9Njth2K0g08yCKI9HM%2BCgJ%2BaxEtiGKjXyaJ9Fp6btsyx5h13SFQ%3D%3D&allow_caching=true&sz=w512)  ![Image\_20260212\_183617.png](https://chat.google.com/u/0/api/get_attachment_url?url_type=FIFE_URL&content_type=image%2Fpng&attachment_token=AOo0EEWOiq7qyDfxEJCBSRF7aHDQP681C5IfZdpfSH0Nn%2B0oz6YNks%2BRPEnklVQMy3SYXq9mTOnm0t0G2t%2BJo9RFVlnmAjAG29sefnNKx8rx0XzAQ9RG%2BTdEMZtnzWXL0x2fEcUHT4YJ9bCAVGfTzlk36EV0pEGu5KeyaHRpl3aJBGvVxn2nIGc6Fkr1RssbtGgdu9MfG7n5P94kaLhITyZRBw21WRS94i0qIjoW03tiD93rH1YcvaMTicHXHatjEKHgunrtUI7eblzI6i0iWRhQk1TnLxJeL33ZI9J2igNmIEzsTD8Or62%2Fdqigy%2F72cgK8P8jzyQ0ilw80%2Fzr%2BdqILLrM2brrrfJSdmHKu6cbyTPiiuGcr%2FLO2RHGUR2GK5%2B2DuZjQmh4BPfqSZsQeWMaeGqfH7pIwUKoyeY7sADjJaJkAccaBohMujND7stuxViTSwA%2Bl2PbegBwRa37iwVQNTgmMTsaixCPlCezaYyER4o5Xlx9X%2Fg8d%2BipZ2r9ONR7qBz9CNXuybV7x2cHDcgGg5tq6gY9Ev2lESO2cCJd2SGRz%2FTcLzOEUk2IqDzzkAZRqy5qw8gJN2CQ%2BuGwJtOQYxQ%3D%3D&allow_caching=true&sz=w512)  ![Image\_20260212\_183556.png](https://chat.google.com/u/0/api/get_attachment_url?url_type=FIFE_URL&content_type=image%2Fpng&attachment_token=AOo0EEVR7j7xEkEcYLjyOcPNRW8fsee2iADcm6nSWbKnaDxY0yzrDHjGmwRaeZfEX1BD6WoeiSnRrS5bBKkvwuJJN4qGocpKL0soqjD55XgE1heK2v%2FUvTXwxO8%2FhqvXkltbZNslxHrjsuVwBKY719aia%2F%2FtLWfZ%2B%2BZ6rVTct4BlKMW0G8Xd4mVPB0N3rjFmCRrAxVlwixLiYqfhoAX2bqbqtYeC7ex0aDDJRHQQ7YYiUQk4VK5DFSLdiV%2BIpt9pDXAe4S0o7fjz%2F3K0PCuKkl2rQfcOATZ9Ljc9gxpXH9jGE23ojjlz%2F6ISjKsgMDb6GETK9hTYCyAWMK8ibRHUPH%2BvwabiWtpUYm9CmkXfRYbJvn0AcomEHjIWigstJTHuEsUz82dVJxm0GWIHmrTpz%2FOMxev4dDBQeR38YYECBTiSJfpgVLVrwiAt6vigyzzQBsUbBMD7cZ9aFx4%2F00aMzLTw64zoqcA5%2FfeP2YBiWX%2Bo2JsrRv8SzSf0hSCIvhP5mEthFzzzp0kYGIqNM8oWJvpuoXW0YIYvjv3mUSEL%2BjCpL0mHoOpLeFhI27JSqNhvRc2VYpznkPm9phAprbmFyTJtpNQ%3D&allow_caching=true&sz=w512)           #### How Names Appear in Chat (IOS and Web) Display names in chat depend on your account type: ##### Single License (No Management Suite) ![Image\_20260212\_185930.png](https://chat.google.com/u/0/api/get_attachment_url?url_type=FIFE_URL&content_type=image%2Fpng&attachment_token=AOo0EEXcrrkAZlXV%2FIGrNbfHtNKQ2q7ZdpW2iKIC2CB946aWjf9AK9qnjjmG35JUgAPWG2crGWFUfucaQ%2FMCrwxcYl559zrfaXNKKjGfdqkKh9EiKt49i9RZqOAiH7nDYUDAywvTmP%2BLjUWMIcXVzLHZRj1CG%2BMu6AxtvTHHIZ40DL1JEuO2VkSSg%2BJailtJUSHuWi0hAv2cCAvNF%2FwzhNBp6KNyRV4S%2BkoC%2B0XHXNxODup0zGXZPTSPqnwZwdyUXkYTPi84lT0%2Fm96qVCfiXWyaghDSaaoxQ7cp3e1M3nbX%2Fl08iZGON9r3nAztHZ2KzsISbBaUbH5RKnCyp4cCr41VmOfwFu8tb%2B573UUGiTwFHbeOgAwK%2FpK1Qt4BBldTyyUqO3Yb7sntYAuG4Hc9jwjgBYiPTwh%2BoeCWKSL6hRPCqaVGyLyAh%2B72Ky0y8HoGnZP6%2FVm%2Fn1IpDTgW9w6RDtZMRVXmxzy3DPJMko0QBRbp%2FE8fjk6MStdgoe6NLQr11r6WdF70DsnaptdpJAMwKV83sU5GBWfdTWT9BoOwpJdtHK6yio8Xf14%2F7fDjzo1mIS4i5r1vSfOxY%2FIq7YwLkxBZJg%3D%3D&allow_caching=true&sz=w512) - There is no counselor distinction in chat. - Messages sent by counselors will display simply as: **“Counselor”** - Individual counselor names are not shown. --- ##### With Management Suite ![Image\_20260212\_190118.png](https://chat.google.com/u/0/api/get_attachment_url?url_type=FIFE_URL&content_type=image%2Fpng&attachment_token=AOo0EEV5usFd7X%2BDmH%2F0olqhnaQ6JoD9zXTP%2FE7zY86R3zxk3GqXZvUnC4ZnZDdXvkfmBS5zJRdNHZBYcaPrdu7adbrEe5JOUhBnj92XRE1vzQ31hm%2BosA1%2FrIYBeReH8exo%2FYDZN%2Bv728BM3aVpo%2B7ZfPX3cVqJFsGs9v0V6SLR%2F%2FqoddTOz5YqU%2BrYzr2B9fS5UBOMYVsls0UvOIU2zdJ5IfuIKtz%2Fd6TmujXK1VbkFQkQX7qd0ZgIAmJ%2FWoQQnMh7PKE%2BedqMsyZZr4tQQ9g5YosoTTvXfRSuSi8RX9nO3EVptY8SvV5OI3FgCCHtR7lOAGRlp56%2FNQBaYFaBolqO2u2BraHQ5FRCFFjkp0RzRrrsGIx22dqjeQInyNeYtpmGKXZ9YcfzhDy3q3zpoay1ISBIGZtwbaC1d9yBXqEKEdGrLgGkr6Xx3vikXQvTuAwn5fx2eI6i21E3a7rdLOMlFyIS0NGpA89FXj092SBlPEIqNylLRw%2Fwotb5PnEI1vvfxXbgDybgjdZT8QQbAc3fzLJ0p0Cp%2BZyV%2FVRQaaz2P8yzxp%2BKEUp9I2m%2B7TmG12DqR1CMpRIc%2FkVtm2Wtz30IpQ%3D%3D&allow_caching=true&sz=w512) - Each counselor uses their own user ID (UID). - Messages display the counselor’s actual name. Example: **John Smith** This allows students and parents to see which counselor sent the message. --- ##### Without Management Suite - Same behavior as Single License. - Counselor messages display as: **“Counselor”** --- ##### Students and Parents (Contacts) ![](https://helpdesk.counselmore.com/hs-fs/hubfs/image-png-Feb-12-2026-11-05-17-2989-AM.png?width=384&height=125&name=image-png-Feb-12-2026-11-05-17-2989-AM.png) - Students and contacts always display their own user ID (UID) when sending messages. - Their names will appear in the chat thread accordingly. ![image-png-Nov-19-2025-12-26-04-2345-PM](https://helpdesk.counselmore.com/hs-fs/hubfs/image-png-Nov-19-2025-12-26-04-2345-PM.png?width=39&height=33&name=image-png-Nov-19-2025-12-26-04-2345-PM.png)  To log out, click the logout icon located in the top-right corner of the screen. --- #### **Real-Time Sync Across All Devices** Whether you update something on the app or on the web portal, **all changes sync immediately** so students, parents, and counselors stay aligned throughout the college admissions journey. --- ### CounselMore is also mobile-friendly. ##### The images below show how everything you see on a computer remains accessible and intact on a mobile device — nothing is removed, altered, or hidden. ##### On your mobile device, open your Chrome browser mobile app and navigate to: **app.counselmore.com** and **login as parent**.   #### ![webmobileapp](https://helpdesk.counselmore.com/hs-fs/hubfs/webmobileapp.png?width=388&height=695&name=webmobileapp.png) By selecting the **graduation hat** below, you may view your student’s **college list.** ![graduationhattab](https://helpdesk.counselmore.com/hs-fs/hubfs/graduationhattab.png?width=321&height=695&name=graduationhattab.png) The **App tracker**, which lets you keep track of each application required for each school, can be viewed by clicking the **heart icon**.  [![apptracker](https://helpdesk.counselmore.com/hs-fs/hubfs/apptracker.png?width=321&height=695&name=apptracker.png)](https://counselmore-help.freshdesk.com/a/solutions/articles/72000573886) By selecting the **chat icon** at the bottom right, parents can quickly start a conversation with their counselor or group chat. This makes it simple for the parent, student and counselor to communicate. ![Image\_20260212\_191143.png](https://chat.google.com/u/0/api/get_attachment_url?url_type=FIFE_URL&content_type=image%2Fpng&attachment_token=AOo0EEVT56AaJ%2B6vl%2FIkFwXl%2BLngSGDAAmby%2FJPjzmdRjgLjZdhgf5BH3T7UDlqHrMPD13HaByFwPDpU9WY%2BsfEcICbnMEGeWKFelsbd6psCQPJR%2FWrQkFAJNeUAnzID1UsorxVHXaRJ0mCt8DJXHNja5WLnHM%2F%2F6T8aHfQAIa2Dvb93bi399LGS5J5JkMHP%2F2YPoan1oqYmMXdo07ADSMZPmgyOHi0JA443Ko18AMyZWCQoekHznfvB3BQWkqzk5v7rub9jbaXYoFOLnC84TvholbxmPVHkW7Y03j91RW9M9hr%2BwacpTezCUTDGgugpsF7gVlMyqZf9DmWpvaD5fppObXkL7s9plkODRjS%2BC6xvapna%2F9%2FnIMvu2UCKSoEPtGARlkguj4WpU%2BTxy1eXXSwsTtwUSws8RAlWbst4PZ5tVHZZ3bb5dAsvOo3chm0vulp3GNYkKnu0F96j9yXIw4B4CWDWjIN%2Fy3TxTNbyLxVxZJHKoWzoKSbxslYufI1PJRV421i5HUiG6tEyr5WnqageEXG1bdK3zw063GiX5oWR43L68p2Hm1OP1JR0irXkM72aAZ7mf58EK0f9JSIeYjlNhYo%3D&allow_caching=true&sz=w512) By selecting the **cardboard icon** in the lower left corner, parents can view their **Assignments**. Once the assignment is completed, mark it as completed by checking the box directly next to it.   ##### *ℹ️ Once marked complete, tasks move instantly into the **Completed Tasks** section.* #### ![cardboard](https://helpdesk.counselmore.com/hs-fs/hubfs/cardboard.png?width=321&height=695&name=cardboard.png) Depending on your preferences, parents can choose how to display the assignments using three view options:   ![image-png-Nov-19-2025-02-05-11-8054-PM](https://helpdesk.counselmore.com/hs-fs/hubfs/image-png-Nov-19-2025-02-05-11-8054-PM.png?width=183&height=67&name=image-png-Nov-19-2025-02-05-11-8054-PM.png) ##### **Assignments List View** ![cardboard](https://helpdesk.counselmore.com/hs-fs/hubfs/cardboard.png?width=321&height=695&name=cardboard.png) ##### **Folder View** ![ass-folder-view](https://helpdesk.counselmore.com/hs-fs/hubfs/ass-folder-view.png?width=321&height=695&name=ass-folder-view.png)   ##### **Calendar View** ![ass-calendar-view](https://helpdesk.counselmore.com/hs-fs/hubfs/ass-calendar-view.png?width=321&height=695&name=ass-calendar-view.png) ⚠️ Students and parents can use the web app and the iOS mobile app. **[Click here to Download](https://apps.apple.com/us/app/counselmore/id6748926364)** **Looking for Mobile App Training?** To learn how counselors and students use the mobile app to take **college tour notes** and save them directly into **College List Notes** and **Student Research Notes**, see: 👉 [**New Accounts Training: Mobile Apps for Counselors & Students – Take College Tours Notes Directly into College List Notes and Student Research Notes**](https://helpdesk.counselmore.com/college-tours-by-counselmore-mobile-app?hsLang=en)   - 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Assignments tab](https://helpdesk.counselmore.com/client-management?hsLang=en#clients-assignments-tab) - [Clients - Files tab](https://helpdesk.counselmore.com/client-management?hsLang=en#clients-files-tab) - [Clients - Messages tab](https://helpdesk.counselmore.com/client-management?hsLang=en#clients-messages-tab) - [Clients - Accounting tab](https://helpdesk.counselmore.com/client-management?hsLang=en#clients-accounting-tab) - [Clients - Quicklist](https://helpdesk.counselmore.com/client-management?hsLang=en#clients-quicklist) - [Clients - Contacts](https://helpdesk.counselmore.com/client-management?hsLang=en#clients-contacts) - [Clients - Fin Fit tab](https://helpdesk.counselmore.com/client-management?hsLang=en#clients-fin-fit-tab) - [ADMISSIONS DATA & SEARCH NAVIGATION](https://helpdesk.counselmore.com/admissions-data-search-navigation?hsLang=en#main-content) - [College Data](https://helpdesk.counselmore.com/admissions-data-search-navigation?hsLang=en#college-data) - [College List - 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