Files tab - Google drive - Link Student Record to Existing folder

Files tab - Google drive - Link Student Record to Existing folder

This student does not have a drive folder. You can create/link one in the Files tab
 

Summary: You got an error message telling you that a given student doesn't have a drive folder assigned to them. This can happen when a student is created while there's no connection to Google Drive. In order to get around this error you need to have the CounselMore system generate a new student folder or link to an existing folder in your Drive. 

  1. Go to Student's Files Tab
  2. Click the blue circle menu
  3. Click Link to existing folder and select the desired folder in your Google Drive

 

NOTE: If you're unable to resolve please submit a help request.