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      Troubleshoot - Student Portal & Parent Portal Login (Student Orientation Video)

      Student orientation video

      The video explains how to log in.
      Many are confused by the password reset that must happen before entering the account.
      Once the password is changed the student or parent must return to their inbox for the password reset email.
       
      Student Portal Orientation video

       

      Question: Why isn't the parent portal or student portal seeing schools I added to list?

      Answer: Schools must be added to the STUDENTS LIST to be visible to the student