--- title: Troubleshoot - How can I tell if the Broadcast Messages were delivered? description: Troubleshoot - How can I tell if the Broadcast Messages were delivered? --- [Skip to content](https://helpdesk.counselmore.com/troubleshoot-how-can-i-tell-if-the-broadcast-messages-were-delivered#main-content) English Show submenu for translations [![CounselMore College Planning Software Knowledge Base](https://helpdesk.counselmore.com/hs-fs/hubfs/logos/CMLogo_CCS_wide_trans-w2000-1.gif?width=1116&height=125&name=CMLogo_CCS_wide_trans-w2000-1.gif)](https://helpdesk.counselmore.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations Select below, or search by topic - There are no suggestions because the search field is empty. 1. [Knowledge Base : CounselMore Support](https://helpdesk.counselmore.com/?hsLang=en) 2. [MEMBER BENEFITS](https://helpdesk.counselmore.com/member-benefits?hsLang=en) 3. [Customer Service Support](https://helpdesk.counselmore.com/member-benefits?hsLang=en#customer-service-support) # Troubleshoot - How can I tell if the Broadcast Messages were delivered? ## Troubleshoot - How can I tell if the Broadcast Messages were delivered? ### **Send Broadcasts Messages Via Text and Email** Settings Menu \> Broadcast Station   ### **Use the SENT tab to remind yourself of when and to who the message was sent** ![Screenshot 2025-09-15 at 5.12.54 AM](https://helpdesk.counselmore.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202025-09-15%20at%205.12.54%20AM.png?width=670&height=299&name=Screenshot%202025-09-15%20at%205.12.54%20AM.png)   ### **Navigate to an individual student record MESSAGES TAB to view receipt of message and status of read**   ![Screenshot 2025-09-15 at 5.10.08 AM](https://helpdesk.counselmore.com/hs-fs/hubfs/Knowledge%20Base%20Import/Screenshot%202025-09-15%20at%205.10.08%20AM.png?width=670&height=247&name=Screenshot%202025-09-15%20at%205.10.08%20AM.png)       You may always check to see whether the broadcast messages were sent and if there are any faults in the system. 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