I see 2 folders in Google Drive, with the same student name - which is the correct folder? What is the best way to find out?
First let's contain the issue:
- Navigate to the Name of the student and click the pencil to the left of the student's name
- Open the banner Student Information
- Change the name of the student by adding a dash and number after the student's name
- The screen will auto save your changes
- Click the pencil to close the student information section and return to the Files tab
Now let's confirm security is correct:
- Navigate to Files tab
- Click on Menu
- Select Open Student Folder
- New tab will open directly into Google Drive Student's folder
- At the top of the screen you will see breadcrumbs that let you know that you are in the student's folder.
- You should see that the name of the folder now has the additional number added to the folder title.
- RIGHT click on the student's folder and see who it is shared with.
- Make changes to sharing directly at the Google Drive screen
Now let's find the duplicate file
- At the top of your Google Drive screen, there is a search bar, enter in the name of the student and see if 2 folders appear. One with the number added to the title and the other without.
- Who is the "without number" folder shared with? Unshare the folder with all.