Change the Admin or account owner Account Credentials
Change the Admin Account Credentials:
Ask the original account owner to do this or obtain their login credentials for the existing Admin account
Log into app.counselmore.com
using existing Admin credentials
TIP: If you have logged into the app.counselmore page previously under a different account credentials, it has placed a cookie on your browser. So that each time you type in app.counselmore.com - you will be auto signed in under those credentials.
Clear the default by Logging out. When you are auto signed in just click the sign out in the top right hand corner. This will return you to the login page where you will enter the current admin credentials.
Once signed in, use the menu button in the top right hand corner to goto settings.
When Settings opens, select My Account
You will see the old email address and a green pencil.
Click the pencil and a new window will open, follow the on screen instructions.