--- title: "Acuity + CounselMore Portals: Integration vs. Link Sharing" description: CounselMore allows you to connect Acuity so students can easily book meetings. You can either fully integrate Acuity so meetings sync into assignments and your dashboard, or simply share your scheduling link in the portal menu. --- [Skip to content](https://helpdesk.counselmore.com/acuity-counselmore-portals-integration-vs.-link-sharing#main-content) English Show submenu for translations [![CounselMore College Planning Software Knowledge Base](https://helpdesk.counselmore.com/hs-fs/hubfs/logos/CMLogo_CCS_wide_trans-w2000-1.gif?width=1116&height=125&name=CMLogo_CCS_wide_trans-w2000-1.gif)](https://helpdesk.counselmore.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations Select below, or search by topic - There are no suggestions because the search field is empty. 1. [Knowledge Base : CounselMore Support](https://helpdesk.counselmore.com/?hsLang=en) 2. [SETTINGS MENU & CUSTOMIZATIONS](https://helpdesk.counselmore.com/settings-menu-customizations?hsLang=en) 3. [Settings - Integrations](https://helpdesk.counselmore.com/settings-menu-customizations?hsLang=en#settings-integrations) # Acuity + CounselMore Portals: Integration vs. Link Sharing ## CounselMore allows you to connect Acuity so students can easily book meetings. You can either fully integrate Acuity so meetings sync into assignments and your dashboard, or simply share your scheduling link in the portal menu. Here's how: ### **1. Full Acuity Integration (Meetings Not Appearing in Assignments)** If you integrated Acuity but meetings are not showing in the **student’s assignments tab**, here’s what could be happening: - **Meeting types were not fetched or selected** during the integration setup. - **Students are not using the same email address** linked to their CounselMore portal. If a different email is used, the system will create a new *prospect account* instead of attaching the meeting to the student’s existing record. **✅ Solution:** 1\. Go to **Settings \> Integrations \> Acuity**. 2\. **Fetch and select the meeting types** you want to sync to CounselMore. ![](https://helpdesk.counselmore.com/hs-fs/hubfs/image-png-Oct-09-2025-06-32-44-0587-AM.png?width=670&height=311&name=image-png-Oct-09-2025-06-32-44-0587-AM.png) 3\. Remind students to **use the same email address** they use for their portal when booking. Related article: [*Ensuring Student Accounts Are Created Correctly from Acuity Appointments*](https://helpdesk.counselmore.com/ensuring-student-accounts-are-created-correctly-from-acuity-appointments?hsLang=en) **Once set up correctly:** - Scheduled meetings will appear in the student’s **Assignments tab**. - Appointments will also appear on your **Dashboard \> Scheduled Appointments**. ### **2. Show Meeting Link Only** If you prefer not to use full integration and just want your Acuity link visible in the students portal: - Go to **Settings \> Account Setup \> Client Portal Menu**. - Enter your **Acuity scheduling link** and a **Label** (e.g., “Schedule a Meeting”). Save. - **Save** by clicking the green + icon. ![](https://helpdesk.counselmore.com/hs-fs/hubfs/image-png-Oct-09-2025-07-10-15-7332-AM.png?width=1920&height=726&name=image-png-Oct-09-2025-07-10-15-7332-AM.png) This will add the scheduling link as a **custom menu item** in the CounselMore portals. ![](https://helpdesk.counselmore.com/hs-fs/hubfs/image-png-Oct-09-2025-07-11-36-8856-AM.png?width=1660&height=592&name=image-png-Oct-09-2025-07-11-36-8856-AM.png) ![](https://helpdesk.counselmore.com/hs-fs/hubfs/image-png-Oct-09-2025-07-12-52-0164-AM.png?width=1903&height=792&name=image-png-Oct-09-2025-07-12-52-0164-AM.png) ⚠️ Note: In this setup, meetings will **not sync** to assignments or your dashboard—they will stay in Acuity only.   - [ACCOUNT SET UP](https://helpdesk.counselmore.com/account-set-up?hsLang=en#main-content) - [New Account - SELF GUIDED SET UP](https://helpdesk.counselmore.com/account-set-up?hsLang=en#new-account-self-guided-set-up) - [New Account - FREE LIVE TRAINING](https://helpdesk.counselmore.com/account-set-up?hsLang=en#new-account-free-live-training) - 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